Akash Dey · Senior Python / GenAI Engineer · 8+ yrs
SeniorAbout Akash
Akash is a dynamic Software Engineer with a focus on Generative AI and backend development. He has experience across the full lifecycle of AI application development, from backend APIs to deployment. His expertise includes integrating complex AI models into production systems and building scalable data pipelines. Akash is committed to delivering cost-effective and compliant AI solutions.
Core expertise
Additional skills(10)
Why hire Akash?
Developed and deployed an enterprise-level Generative AI enablement framework (RAISE).
Built and optimized scalable data pipelines using Databricks for real-time AI-driven workflows.
Implemented AI logic for ticket classification and automated escalation in a production system.
Built RAISE + Service Channel AI Ticket + Intelex AI RFP for Fortive
Project highlights(3)
Generative AI Enablement Framework – Generative AI & Backend Developer
Overview: An enterprise-level initiative streamlining Generative AI development and deployment. Responsibilities: Designed robust Flask-based RESTful APIs to support RAISE UI components. Built and optimized scalable data pipelines using Databricks for real-time AI-driven workflows. Integrated LangChain to deliver reliable and explainable Generative AI outputs. Focused on cost-efficient LLM management and industrial-scale GenAI adoption.
AI-Powered Ticket Management System – Generative AI & Backend Developer
Overview: A full-stack AI-based customer complaint resolution system built for automating ticket tracking and response. Responsibilities: Developed intelligent chatbot using fine-tuned OpenAI models for customer interactions. Implemented AI logic for ticket classification, prioritization, and automated escalation. Integrated chatbot frontend with Flask-based backend APIs for real-time response generation.
Key outcomes:
Reduced average query resolution time and boosted agent productivity through NLP-enabled automation.
AI-Based RFP Response System – Generative AI & Backend Developer
Overview: An AI solution built for Fortive to streamline and accelerate RFP evaluation and response generation. Responsibilities: Developed application backend using Flask with advanced integration of OpenAI GPT models. Built custom NLP pipelines to extract and categorize client requirements, vendor capabilities, and compliance metrics.
8+ years of industry experience
- •Generative AI Enablement Framework— Generative AI & Backend DeveloperPython · Flask · MongoDB · Databricks +3
- •AI-Powered Ticket Management System— Generative AI & Backend DeveloperFlask · MongoDB · OpenAI · REST APIs +4
- •AI-Based RFP Response System— Generative AI & Backend DeveloperFlask · OpenAI · Python · NLP +3
- •Generative AI Enablement Framework— Generative AI & Backend DeveloperPython · Flask · MongoDB · Databricks +3
- •Generative AI Enablement Framework— Generative AI & Backend DeveloperPython · Flask · MongoDB · Databricks +3
At a Glance
Single contract. Billed in USD.
Typically responds within 4 business hours.
Top Skills
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Akash Dey
AI/ML Engineer