Amit has over 5 years of experience in Salesforce development, focusing on both back-end and front-end technologies. His expertise includes Apex, LWC, and Salesforce automation, which he has leveraged to optimize business processes and enhance productivity. He has successfully led projects involving CRM data migration and has a strong foundation in Salesforce platform administration.
Automated data processes leading to a 40% reduction in manual entry.
Increased agent productivity by 60% through effective Salesforce implementations.
Spearheaded CRM data migration to improve data accuracy and operational efficiency.
Customized Salesforce solutions to meet diverse business needs.
40% reduction in manual data entry
60% increase in agent productivity
Successful migration of CRM data to Salesforce
Overview: This application was developed for client onboarding specifically for Barclays Bank, facilitating the process for various products like swipe machines and credit cards. Responsibilities: Built the Aura Application for client onboarding using Visualforce pages, Aura, LWC, Apex, JavaScript, CSS, REST API, HTML, and Configuration. Leveraged customization and platform capabilities to support customer onboarding for diverse financial products.
Overview: Contributed to multiple Sales Cloud initiatives, focusing on customization and process optimization. Responsibilities: Developed and maintained custom processes and applications utilizing Flow automation, Apex Triggers, Async Apex, and Lightning Web Components (LWC). Implemented Apex triggers and classes that automated data processes, resulting in a 40% reduction in manual data entry. Enhanced sales processes and CRM data management across various projects.
Sales Cloud Implementations — customization + process optimization for various projects.
Key outcomes:
Automated and streamlined data processes, resulting in a 40% reduction in manual data entry.
Increased agents' productivity by 60% through Service Console, Omni-Channel, web-to-case, chat-to-case, and Case Management implementation.
Improved client data visibility and increased agent productivity through Individual object linking flow.
Substantially improved data accuracy and operational efficiency through CRM data migration to Salesforce.
Amit
Salesforces Developer