Experienced Salesforce professional with 11 years of development, implementation, and maintenance expertise, primarily on the Salesforce CRM Platform. Holds multiple certifications including DEV-401, ADM 201, Platform Developer 1, and Service Cloud Consultant. Proficient in Lightning Components, Salesforce CPQ, and various customization and integration aspects of Salesforce.
Salesforce certifications: DEV-401, ADM 201, Platform Developer 1, Service Cloud Consultant
Refactored existing opportunity and Account Trigger structures to improve platform performance
Developed Lightning Components for UI compatible with desktop, iPad, and mobile platforms
Executed data migration from Netsuite to Salesforce CPQ using Gearset (renewals, amendments, subscriptions)
Built scalable Async Flex Queue framework package and inventory management utility
Implemented ServiceMax Installed base summary rollup and License Management application
Migrated JavaScript buttons from Salesforce Classic to Lightning Experience
Developed Inside Sales Module within Service Console; implemented Partner Community custom functionality and dynamic approval routing
4 Salesforce certifications (DEV-401, ADM 201, PD1, Service Cloud Consultant)
Designed Async Flex Queue framework for long-running transactions
Performed Netsuite → Salesforce CPQ data migration via Gearset
Hands-on with Apttus CPQ + E-cosign and ServiceMax Installed base summary rollup
Key outcomes:
Refactored trigger structure to improve performance.
Created Lightning Components for UI across multiple device types.
Developed scalable Async Flex Queue framework.
Performed data migration from Netsuite to Salesforce CPQ.
Key outcomes:
Successfully migrated JavaScript buttons from Classic to Lightning.
Implemented ServiceMax installed base summary rollup.
Key outcomes:
Implemented custom functionality for Partner Community.
Designed and developed an Inside Sales Module in Service Console.
Successfully managed dynamic approval process routing.
Key outcomes:
Enhanced Salesforce to Siebel two-way synchronization integration.
Implemented CTI integration with Service Cloud.
Integrated PayPal with Salesforce successfully.
Key outcomes:
Installed Docu Sign in production environment.
Designed and deployed custom tabs, validation rules, Approval Processes.
Developed Apex classes, controllers, and triggers for functional needs.
Configured and Maintained the Sandbox Environment for Development and QA.
Navy Jain
Salesforce Architect